Frequently Asked Questions
Everything you need to know about shopping with Mure + Grand.
How long will it take for my order to arrive?
Standard shipping typically takes 3-7 business days within the continental United States. You will receive a tracking number via email as soon as your package leaves our warehouse.
What is your return policy?
We accept returns on unworn, unwashed items with original tags attached within 30 days of purchase. Please note that jewelry and sale items are final sale for hygiene and clearance reasons.
Do you offer international shipping?
Yes, Mure + Grand ships worldwide! International shipping rates and delivery timelines are calculated at checkout based on your specific location and local customs regulations.
How can I track my order?
Once your order ships, you will receive a confirmation email containing a tracking link. You can also log into your account on our website to view your order history and current status.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer Shop Pay Installments for flexible payment options.
How do I know what size to order?
Each product page features a detailed size guide. Since we curate a variety of unique styles, we recommend checking the specific measurements listed or contacting our support team for fit advice.